Privacy Policy & Terms

Privacy Policy

Introduction Ready Steady Post (hereinafter referred to as “we”, “us”, or “our”) is committed to safeguarding the privacy and security of our clients’ (hereinafter referred to as “you” or “your”) information. This Privacy Policy details the manner in which we collect, use, disclose, and protect your personal information.

Information Collection and Use We collect necessary information for processing your mailing orders, including contact details and payment information, to fulfil our service commitments.

Data Protection We implement stringent security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Compliance with Laws You acknowledge your responsibility to be aware of and adhere to GDPR regulations and other applicable laws in the distribution of your mail. We are not liable for any breaches of such laws in the content you provide for mailing.

Cookies and Website Usage Our website utilises cookies to enhance user experience. You have the choice to accept or reject cookies.

Policy Updates We reserve the right to modify this policy at any time. The latest version will be posted on our website.

Terms and Conditions 

Introduction By utilising the services of Ready Steady Post, you agree to comply with these terms.

Use of Services You agree not to misuse our services for any illegal or unauthorised purposes.

Content Liability You are responsible for ensuring that the content of your mailings complies with all applicable laws, including copyright and data protection laws. We shall not be held liable for any complaints, breaches of copyright law, or other legal infringements in the materials we distribute on your behalf.

Intellectual Property All content on our website is either our property or the property of our licensors and is protected by copyright laws.

Governing Law These terms are governed by the laws of the United Kingdom and relevant EU regulations.

Terms of Service 

Service Agreement By using our services, you agree to these terms and acknowledge your responsibility for the content of your mailings.

Service Delivery We commit to processing your orders efficiently, in line with agreed timelines.

Content Responsibility You are solely responsible for ensuring that the content of your mailings adheres to all applicable laws, including GDPR. We will not be liable for any legal infringements pertaining to the content you provide.

Cancellation and Refunds Refunds and cancellations are subject to the sole discretion of ReadySteadyPost. If an order has been fully fulfilled and posted, no refunds will be provided. In cases where you decide to amend or cancel your order during the processing phase, any such changes will be at our discretion. You will be billed for the time and costs incurred on the order up to the point of amendment or cancellation. We aim to work collaboratively with our clients to ensure satisfaction while also maintaining fairness in our operations.

Dispute Resolution Disputes arising from the use of our services will be subject to arbitration in the United Kingdom.

Content Responsibility You are responsible for ensuring the legality and correctness of the content you provide for your mailings. ReadySteadyPost takes no responsibility for errors, typos, or any inaccuracies in the client’s provided copy that were not identified prior to printing. No refunds will be given for errors originating from the client’s documents. It is your responsibility to review and confirm the accuracy of your materials before submission.

ADA Policy 

Accessibility Commitment We are dedicated to ensuring our website is accessible to individuals with disabilities, striving to improve user experience for everyone in accordance with WCAG 2.1 Level AA accessibility standards.

Feedback and Accessibility Concerns We welcome your feedback regarding our website’s accessibility. Please contact us with any concerns or suggestions.

Technical Accessibility Information Information about the accessibility features and technologies used on our website is detailed here.